WorkPro Portal ← Back to home

Data Usage Policy

Effective May 6, 2026

Welcome to WorkProLive.This Data Usage Policy explains how WorkProLive collects, uses, stores, and protects information when using our construction management software platform and related services.

By accessing or using WorkProLive, you agree to the practices described in this policy.

1. Information We Collect

WorkProLive may collect the following categories of information:

a. Account Information

When creating an account, we may collect:

b. Project & Operational Data

Users may upload or create:

c. Device & Usage Information

We may automatically collect:

2. How We Use Your Data

WorkProLive uses collected data to:

We do not sell personal information to third parties.

3. Data Sharing

We may share data only in the following circumstances:

a. Service Providers

Trusted third-party providers assisting with:

b. Legal Requirements

We may disclose information if required by:

c. Business Transfers

If WorkProLive undergoes a merger, acquisition, or sale, user data may be transferred as part of business assets.

4. Data Storage & Security

We implement reasonable administrative, technical, and physical safeguards to protect user data, including:

However, no online platform can guarantee absolute security.

5. Data Retention

We retain data only for as long as necessary to:

Users may request deletion of their account data subject to applicable legal requirements.

6. User Responsibilities

Users are responsible for:

Users must not upload malicious, unlawful, or unauthorized content.

7. Cookies & Analytics

WorkProLive may use cookies and analytics tools to:

Users may disable cookies through browser settings, though some features may not function properly.

8. Third-Party Services

The platform may contain integrations or links to third-party services.WorkProLive is not responsible for the privacy or data handling practices of external platforms.

Users should review third-party privacy policies separately.

9. International Data Transfers

Depending on infrastructure and service providers, data may be processed or stored in countries outside the user’s jurisdiction. We take reasonable measures to ensure appropriate protection standards are maintained.

10. Children’s Privacy

WorkProLive services are intended for business and professional use only and are not directed toward individuals under 18 years of age.

11. Changes to This Policy

WorkProLive may update this Data Usage Policy periodically. Updated versions will be posted on the website with a revised effective date.

Continued use of the platform after updates constitutes acceptance of the revised policy.

12. Contact Information

For questions regarding this Data Usage Policy, please contact:

WorkProLive SupportEmail: support@workprolive.comWebsite: WorkProLive

WORKPROLIVE SOFTWARE SERVICE AGREEMENT

This Software Service Agreement (“Agreement”) is entered into between WorkProLive (“Company,” “we,” “our,” or “us”) and the individual or organization using the WorkProLive platform (“User,” “Customer,” or “Client”).

By accessing or using the WorkProLive platform, website, applications, or related services, the User agrees to comply with and be bound by this Agreement.

1. ABOUT WORKPROLIVE

WorkProLive is a cloud-based construction management software platform designed to assist construction companies, contractors, consultants, and project teams with project administration, communication, scheduling, reporting, document management, and operational workflow coordination.

2. SERVICES PROVIDED

WorkProLive may provide features including but not limited to:

The Company reserves the right to modify, improve, suspend, or discontinue any feature at any time.

3. USER ACCOUNT RESPONSIBILITIES

The User agrees to:

The User is fully responsible for all activity occurring under their account.

4. ACCEPTABLE USE

Users shall not:

WorkProLive reserves the right to suspend or terminate accounts violating these conditions.

5. DATA OWNERSHIP

The User retains ownership of all project files, documents, drawings, reports, photos, and content uploaded to the platform.

By using the platform, the User grants WorkProLive a limited license to host, process, transmit, and display such data solely for operating and improving the services.

WorkProLive does not claim ownership of User content.

6. DATA USAGE & PRIVACY

Use of the platform is also governed by the WorkProLive Data Usage Policy.

WorkProLive may collect and process operational and technical data necessary to:

WorkProLive does not sell User personal information to third parties.

7. CONFIDENTIALITY

Both parties agree to maintain confidentiality of proprietary, technical, financial, operational, and project-related information disclosed through use of the platform.

Confidential information shall not be disclosed to third parties except:

8. SOFTWARE AVAILABILITY

WorkProLive will make commercially reasonable efforts to maintain platform availability and performance.

However, uninterrupted or error-free operation is not guaranteed. Temporary interruptions may occur due to:

9. FEES & PAYMENTS

Where applicable:

WorkProLive reserves the right to modify pricing with reasonable notice.

10. INTELLECTUAL PROPERTY

All platform software, branding, design elements, source code, graphics, workflows, and related intellectual property remain the exclusive property of WorkProLive.

Users may not:

any portion of the platform without written authorization.

11. THIRD-PARTY SERVICES

The platform may integrate with third-party services or applications.

WorkProLive is not responsible for:

Users access third-party services at their own risk.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, WorkProLive shall not be liable for:

The User assumes responsibility for verifying all project-related information before implementation or construction use.

13. INDEMNIFICATION

The User agrees to indemnify and hold harmless WorkProLive, its directors, employees, affiliates, and contractors from any claims, damages, liabilities, costs, or legal expenses arising from:

14. TERMINATION

WorkProLive may suspend or terminate accounts if Users:

Users may discontinue use of the platform at any time.

Upon termination, access to platform services may be removed.

15. DISCLAIMER

The platform is provided on an “as-is” and “as-available” basis without warranties of any kind, whether express or implied.

WorkProLive does not guarantee:

16. GOVERNING LAW

This Agreement shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable laws of Canada.

Any disputes arising under this Agreement shall be subject to the jurisdiction of the courts of British Columbia, Canada.

17. CHANGES TO AGREEMENT

WorkProLive may revise this Agreement periodically.

Updated versions will be published on the website with a revised effective date. Continued use of the platform after updates constitutes acceptance of the revised terms.

18. CONTACT INFORMATION

WorkProLive SupportWebsite: WorkProLiveEmail: support@workprolive.com

ACCEPTANCE OF TERMS

By accessing or using WorkProLive services, the User acknowledges that they have read, understood, and agreed to this Software Service Agreement.

WORKPROLIVE SOFTWARE-AS-A-SERVICE (SAAS) AGREEMENT

TERMS OF SERVICE AND DATA USE AGREEMENT

This Software-as-a-Service Agreement (“Agreement”, “Terms”, or “Terms of Service”) is a legally binding agreement between the user, customer, subscriber, company, contractor, consultant, organization, or entity accessing the Services (“Customer”, “User”, “Subscriber”, or “you”) and WorkProLive (“WorkProLive”, “Company”, “we”, “our”, or “us”).

This Agreement governs access to and use of the WorkProLive platform, website, mobile applications, software, cloud infrastructure, integrations, content, tools, and related services (collectively, the “Services”).

By accessing, registering for, subscribing to, or using the Services, you acknowledge and agree that you have read, understood, and accepted this Agreement and all incorporated policies, including the Privacy Policy and Data Usage Policy.

If you are entering into this Agreement on behalf of a corporation, partnership, employer, or other legal entity, you represent and warrant that you have authority to bind such entity.

1. DEFINITIONS

For purposes of this Agreement:

2. SERVICES PROVIDED

WorkProLive provides cloud-based construction management and project collaboration software intended for use by construction professionals, contractors, developers, consultants, engineers, architects, subcontractors, suppliers, and project teams.

Services may include:

WorkProLive reserves the unrestricted right to add, remove, modify, suspend, or discontinue features at any time without liability.

3. LICENSE GRANT

Subject to compliance with this Agreement and payment of applicable fees, WorkProLive grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the Subscription Term to access and use the Services solely for lawful internal business purposes.

No ownership rights are transferred to Customer.

All rights not expressly granted are reserved by WorkProLive.

4. ACCOUNT REGISTRATION AND SECURITY

Users shall:

Customer is solely responsible for all activities occurring under its accounts.

WorkProLive shall not be liable for damages resulting from unauthorized account access caused by User negligence or security failures outside WorkProLive’s reasonable control.

5. ACCEPTABLE USE POLICY

Customer and Authorized Users shall not:

WorkProLive reserves the right to investigate violations and suspend or terminate accounts immediately.

6. CUSTOMER DATA OWNERSHIP

Customer retains all ownership rights, title, and interest in Customer Data.

Customer grants WorkProLive a worldwide, limited, royalty-free license to host, copy, process, transmit, backup, display, and otherwise use Customer Data solely:

WorkProLive does not acquire ownership of Customer Data.

Customer is solely responsible for:

7. DATA PRIVACY AND COMPLIANCE

WorkProLive may collect and process personal information and operational data in accordance with applicable laws including:

Information collected may include:

WorkProLive does not sell Customer personal information to third parties.

8. DATA STORAGE AND INTERNATIONAL TRANSFERS

Customer acknowledges that data may be stored or processed in Canada, the United States, or other jurisdictions where cloud infrastructure providers maintain operations.

Customer consents to cross-border transfer and processing of data as required for operation of the Services.

WorkProLive implements commercially reasonable safeguards including:

However, no electronic system can guarantee absolute security.

9. CONFIDENTIALITY

Each party agrees to protect the Confidential Information of the other party using at least reasonable care.

Confidential Information shall not be disclosed except:

Confidentiality obligations survive termination of this Agreement.

10. SUBSCRIPTION FEES AND PAYMENTS

Customer agrees to pay all applicable subscription fees, taxes, charges, and renewals.

Unless otherwise stated:

WorkProLive may change pricing upon reasonable notice.

Late payments may accrue interest at the maximum lawful rate permitted under applicable law.

11. THIRD-PARTY SERVICES AND INTEGRATIONS

Services may contain integrations with third-party software, APIs, cloud providers, payment processors, or external systems.

WorkProLive does not warrant or assume liability for:

Use of third-party services is governed by separate agreements between Customer and the third party.

12. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights relating to the Services remain exclusively owned by WorkProLive and its licensors, including:

Customer shall not copy, reproduce, modify, distribute, license, sell, or create derivative works without prior written consent.

13. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT WARRANTIES OF ANY KIND.

WORKPROLIVE DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, OR OTHER WARRANTIES INCLUDING:

WORKPROLIVE DOES NOT WARRANT THAT:

14. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW:

WORKPROLIVE SHALL NOT BE LIABLE FOR:

IN NO EVENT SHALL WORKPROLIVE’S TOTAL AGGREGATE LIABILITY EXCEED THE TOTAL FEES PAID BY CUSTOMER TO WORKPROLIVE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

CERTAIN JURISDICTIONS MAY NOT ALLOW LIMITATION OF LIABILITY; SOME LIMITATIONS MAY NOT APPLY.

15. INDEMNIFICATION

Customer agrees to defend, indemnify, and hold harmless WorkProLive and its officers, directors, employees, contractors, affiliates, and agents from any claims, liabilities, damages, losses, costs, or legal expenses arising from:

16. TERM AND TERMINATION

This Agreement remains effective until terminated.

WorkProLive may suspend or terminate access immediately for:

Upon termination:

Sections relating to liability, confidentiality, intellectual property, indemnification, and governing law survive termination.

17. FORCE MAJEURE

WorkProLive shall not be liable for delays or failures caused by events beyond reasonable control including:

18. GOVERNING LAW AND JURISDICTION

For Canadian Users, this Agreement shall be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

For U.S. Users, applicable state and federal laws may apply in addition to this Agreement.

Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts located in British Columbia, Canada, unless otherwise required by applicable law.

19. DISPUTE RESOLUTION

Prior to commencing legal proceedings, parties agree to attempt good-faith resolution through negotiation.

If unresolved, disputes may be submitted to mediation or binding arbitration where permitted by law.

Nothing prevents either party from seeking injunctive or equitable relief for intellectual property or confidentiality violations.

20. EXPORT COMPLIANCE

Customer agrees not to use or export Services in violation of Canadian, U.S., or international export control laws or sanctions regulations.

21. MODIFICATIONS TO TERMS

WorkProLive reserves the right to modify this Agreement at any time.

Updated terms become effective upon posting to the website.

Continued use of Services constitutes acceptance of revised terms.

22. ENTIRE AGREEMENT

This Agreement constitutes the complete agreement between the parties and supersedes all prior agreements, representations, or understandings relating to the Services.

If any provision is held unenforceable, remaining provisions remain in effect.

Failure to enforce any provision shall not constitute waiver.

23. CONTACT INFORMATION

WorkProLive Legal DepartmentWebsite: WorkProLiveEmail: legal@workprolive.com

ACKNOWLEDGEMENT

BY ACCESSING OR USING THE SERVICES, CUSTOMER ACKNOWLEDGES THAT THEY HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THIS AGREEMENT.